Strong management

SQA is composed of senior professionals with extensive and unique software consulting and software quality management experience. Our consultants are bound together by unparalleled expertise in strategic planning, software development, IT process and analytics. One of the reasons we’re able to attract such great talent is because we go to great lengths to set our tactical teams up for success — providing the clear communication, right combined expertise and support structure they need to do their best. It’s why we consistently work with some of the greatest minds in the software quality assurance industry.


    Mark Phillips

    Chief Financial Officer

    As Chief Financial Officer, Mark provides the strategic direction for the company as it responds to the challenges in today’s evolving and highly dynamic technological environment. Under his leadership, SQA has formulated and developed a strong long-term vision, clear and effective strategies and an expert team to help our clients achieve high performance. With deep financial experience, Mark is growing our company in ways that make sense for our clients and that ensure the financial strength and operating efficiency of SQA. Read more »



    Norman Kelly

    Chief Executive Officer

    As one of the original founders, Norman helped evolve SQA from a small start-up to the innovative and dynamic company it is today. Over the years Norman has worked to define our company’s culture and values, streamline our methodology and, most importantly, develop the strategic solutions that have allowed our clients achieve their ambitious goals. Read more »



    Rob Lanza

    Senior Vice President of Client Services

    Rob's role as Senior Vice President of Client Services means that his team is responsible for listening closely to all of our clients and making sure they have what they need to succeed. Rob's team also supports SQA's business development by executing our marketing plan, which includes managing our website as well as all branding for the organization. Read more »



    Ray Fournier

    IT / IS Director

    Ray's organization architects, implements and supports the infrastructure and technologies that make our responses to customer demand possible. Ray ensures the reliability of SQA's internal IT operations, lab environments, CRM and a host of additional business driven systems. Read more »



    Sharon Niemi

    Practice Director, Lifecycle Optimization

    Sharon has been consulting on software quality improvement and software performance management for over 25 years, within a multitude of industries. Her approach to improving business performance is through the application of quality-based principles with a heavy reliance on tools and measurement. She is a creative problem solver and an expert in evaluation, development and oversight of Software Development Lifecycle Optimization, Business Requirements, Software Quality Assurance, Release Management and Measurement Systems. Read more »